The Quality Index is a single metric calculated from a set of analytics that assesses the overall quality of a software application based on data from user experiences. It provides a wholistic measure of overall software quality based on user activity and is presented on a 10-point scale. The Quality Index is a combination of five different metrics: Severity of Issues, Total Users Impacted, Frequency of the Issue Occurrence, Total Context Impacted, and Total Number of Issues. This analysis provides real-time alerts to improve software quality proactively and offers an opportunity for incremental revenue generation by unearthing insights on user behavior to come up with new solutions or product experiences. The Quality Index is available to embed into web pages or blog posts and may be downloaded as a PDF document or Excel sheet. It has standard filters such as Action, Actor, Context, Start Date, and End Date, and optional filters available.
At the heart of software quality analytics is the Quality Index which derives a single metric calculated from a set of analytics that assesses the overall quality of a software application based on data from user experiences.
- All of the above mentioned insights serve as real-time alerts for you to improve your software quality proactively so you can offer a superior user experience to your app/product/solution users.
- This will ensure that users stick to the platform which, in turn, will open up not only incremental Revenue generation opportunities along with resultant profitability but also unearth insights on user behavior to come up with new solutions or product experiences.
- Attributes Filter
- Conditions Filter
- Option to Add Attributes and Conditions to filter
- Start Date
- End Date