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Exception Analytics

Client Impact

5min

Summary

The document describes various visualized views of client impact on software quality due to bugs, errors, defects, latency, and other friction points. The views show the number of exceptions encountered by each client for a specific application and by date, with pop-up displays of total exceptions and the number of exceptions per user. The aim is to help organizations proactively improve their software quality and offer a better user experience. The visualizations come in different formats and can be embedded into webpages, downloaded as PDF or Excel documents, or integrated into an app using an API link. Contextual filters are also available, and alerts can be set up for certain conditions.

— AI Generated
  • This chart depicts the name of the most impacted client due to lack of software quality on account of bugs, errors, defects, latency issues, and user friction points
  • In addition, this chart also indicates the total number of issues (exceptions) encountered by the various applications of the client which is the most impacted
  • This also shows another metric which shows a percentage change (increase/decrease) in the number of exceptions which are encountered by the applications of the most impacted client in the last 7 days over the previous 7 days
  • Higher the number of issues encountered by the applications for any client along with a higher percentage number, lower is the software quality and vice versa

Thumbnail View



Client Impact Thumbnail View
Client Impact Thumbnail View

  • This is a visualized Master view of which is the most affected client because of bugs/errors/latency and other friction points while users engage with your product / app / solution
  • This provides information regarding the client which is most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with the app.
  • In addition, this enables you to understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.



Detail View



Visualized view of Clients Impacted by Application
Visualized view of Clients Impacted by Application

  • This is a visualized view of which is/are the most affected client(s) because of bugs/errors/latency and other friction points while users are engaging with the product / apps / solutions.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.



Visualized view of Clients Impacted by Application with pop up disp
Visualized view of Clients Impacted by Application with pop up disp

  • This is a visualized view of which is/are the most affected client(s) because of bugs/errors/latency and other friction points while users are engaging with the product / apps / solutions with pop up display showing the number of exceptions encountered in one of the applications.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
Visualized view of Clients Impacted by Application with pop up display
Visualized view of Clients Impacted by Application with pop up display

  • This is a visualized view of which is/are the most affected client(s) because of bugs/errors/latency and other friction points while users are engaging with the product / apps / solutions with pop up display showing the number of exceptions encountered in one of the applications.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.



Detailed view of the exceptions By client for a specific application
Detailed view of the exceptions By client for a specific application

  • This is a visualized view of which is/are the most affected client(s) because of bugs/errors/latency and other friction points while users are engaging with the product / apps / solutions showing the number of exceptions encountered in one of the applications.
  • This is an expanded view of the execeptions encountered by each of the clients for the specific application. This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.



Detailed view of the exceptions By client for a specific application with a pop up displaying the number of exceptions
Detailed view of the exceptions By client for a specific application with a pop up displaying the number of exceptions

  • This is a visualized view of which is/are the most affected client(s) because of bugs/errors/latency and other friction points while users are engaging with the product / apps / solutions with pop up display showing the number of exceptions encountered in one of the applications.
  • This is an expanded view of the execeptions encountered by each of the clients for the specific application with pop up displaying the number of exceptions for a specific client.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.

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Visualized chart view by date of the exceptions by client for a specific application
Visualized chart view by date of the exceptions by client for a specific application

  • This is a visualized chart view by date of which is/are the most affected client(s) because of bugs/errors/latency and other friction points while users are engaging with the product / apps / solutions showing the number of exceptions encountered in one of the applications.
  • This is an expanded view of the execeptions encountered by each of the clients for the specific application. This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.



Visualized chart view by date of the exceptions by client for a specific application with pop up display of total exceptions encountered and the number of exceptions per user
Visualized chart view by date of the exceptions by client for a specific application with pop up display of total exceptions encountered and the number of exceptions per user

  • This is a visualized chart view by date of the exceptions by client for a specific application with pop up display of total exceptions encountered and the number of exceptions per user while users are engaging with the product / apps / solutions showing the number of exceptions encountered in one of the applications.
  • This is an expanded view of the execeptions encountered by each of the clients for the specific application. This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
Detailed view of the exceptions By client for a specific application with a pop up displaying the number of exceptions on a specific date
Detailed view of the exceptions By client for a specific application with a pop up displaying the number of exceptions on a specific date

  • This is a visualized view of which is/are the most affected client(s) because of bugs/errors/latency and other friction points while users are engaging with the product / apps / solutions with pop up display showing the number of exceptions encountered in one of the applications.
  • This is an expanded view of the execeptions encountered by each of the clients for the specific application with pop up displaying the number of exceptions for a specific client as on a particualr date.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.



Visualized view of Clients Impacted by Application with context, action, actor and date filters
Visualized view of Clients Impacted by Application with context, action, actor and date filters

  • This is a visualized view of how many clients are affected by bugs/errors/latency and other friction points while engaging with the product / app with context, action, actor and date filter available to you.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
  • Not only this, you may go ahead do a lot with this visualization.
  • You have the option to embed this visualization into a webpage or a blog post or share it with any of your users.
  • You may also subscribe to a condition where you get alerts when a certain condition is met or not met.
  • In addition, you may download this view as a PDF document or an Excel sheet or simply save this as a favorite view based on a specific search input, or date per se.
  • Also, using the API link, you may integrate this chart into your app based on the permissions available.



Visualized view of Clients Impacted by Application with context, action, actor and date filters with pop up display
Visualized view of Clients Impacted by Application with context, action, actor and date filters with pop up display

  • This is a visualized view of how many clients are affected by bugs/errors/latency and other friction points while engaging with the product / app with context, action, actor and date filter available to you with pop up display showing the number of exceptions encountered by a specific application.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
  • Not only this, you may go ahead do a lot with this visualization.
  • You have the option to embed this visualization into a webpage or a blog post or share it with any of your users.
  • You may also subscribe to a condition where you get alerts when a certain condition is met or not met.
  • In addition, you may download this view as a PDF document or an Excel sheet or simply save this as a favorite view based on a specific search input, or date per se.
  • Also, using the API link, you may integrate this chart into your app based on the permissions available.





Detailed view of the exceptions By client for a specific application with a pop up displaying the number of exceptions with context, action, actor, date filters
Detailed view of the exceptions By client for a specific application with a pop up displaying the number of exceptions with context, action, actor, date filters

  • This is a visualized view of how many clients are affected by bugs/errors/latency and other friction points while engaging with the product / app with context, action, actor and date filter available to you with pop up display showing the number of exceptions encountered by a specific client for a specific application.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
  • Not only this, you may go ahead do a lot with this visualization.
  • You have the option to embed this visualization into a webpage or a blog post or share it with any of your users.
  • You may also subscribe to a condition where you get alerts when a certain condition is met or not met.
  • In addition, you may download this view as a PDF document or an Excel sheet or simply save this as a favorite view based on a specific search input, or date per se.
  • Also, using the API link, you may integrate this chart into your app based on the permissions available.





Visualized chart view by date of the exceptions by client for a specific application with additional filters of context, action, actor and date
Visualized chart view by date of the exceptions by client for a specific application with additional filters of context, action, actor and date

  • This is a visualized chart view by date of which is/are the most affected client(s) because of bugs/errors/latency and other friction points while users are engaging with the product / apps / solutions showing the number of exceptions encountered in one of the applications with additional filters of context, action, actor and date filters
  • This is an expanded view of the execeptions encountered by each of the clients for the specific application. This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
  • Not only this, you may go ahead do a lot with this visualization.
  • You have the option to embed this visualization into a webpage or a blog post or share it with any of your users.
  • You may also subscribe to a condition where you get alerts when a certain condition is met or not met.
  • In addition, you may download this view as a PDF document or an Excel sheet or simply save this as a favorite view based on a specific search input, or date per se.
  • Also, using the API link, you may integrate this chart into your app based on the permissions available.





Visualized chart view by date of the exceptions by client for a specific application with pop up display of total exceptions encountered and the number of exceptions per user with additional filters of context, action, actor and date filters
Visualized chart view by date of the exceptions by client for a specific application with pop up display of total exceptions encountered and the number of exceptions per user with additional filters of context, action, actor and date filters

  • This is a visualized chart view by date of the exceptions by client for a specific application with pop up display of total exceptions encountered and the number of exceptions per user while users are engaging with the product / apps / solutions showing the number of exceptions encountered in one of the applications with additional filters of context, action, actor and date filters.
  • This is an expanded view of the execeptions encountered by each of the clients for the specific application. This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
  • Not only this, you may go ahead do a lot with this visualization.
  • You have the option to embed this visualization into a webpage or a blog post or share it with any of your users.
  • You may also subscribe to a condition where you get alerts when a certain condition is met or not met.
  • In addition, you may download this view as a PDF document or an Excel sheet or simply save this as a favorite view based on a specific search input, or date per se.
  • Also, using the API link, you may integrate this chart into your app based on the permissions available.



Detailed view of the exceptions By client for a specific application with a pop up displaying the number of exceptions with context, action, actor, date filters as on a specific date
Detailed view of the exceptions By client for a specific application with a pop up displaying the number of exceptions with context, action, actor, date filters as on a specific date

  • This is a visualized view of how many clients are affected by bugs/errors/latency and other friction points while engaging with the product / app with context, action, actor and date filter available to you with pop up display showing the number of exceptions encountered by a specific client for a specific application as on a specific date.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
  • Not only this, you may go ahead do a lot with this visualization.
  • You have the option to embed this visualization into a webpage or a blog post or share it with any of your users.
  • You may also subscribe to a condition where you get alerts when a certain condition is met or not met.
  • In addition, you may download this view as a PDF document or an Excel sheet or simply save this as a favorite view based on a specific search input, or date per se.
  • Also, using the API link, you may integrate this chart into your app based on the permissions available.







Analyze View



Analyzed view of Clients Impacted by Application with context, action, actor and date filters
Analyzed view of Clients Impacted by Application with context, action, actor and date filters

  • This is an Analyzed view of how many clients are affected by bugs/errors/latency and other friction points while engaging with the product / app with context, action, actor and date filter available to you.
  • This provides you information regarding the clients which are most impacted on account of errors/bugs/defects/latency issues and other friction points while engaging with your app.
  • This enables you understand which is the most affected client on account of low software quality so you can proactively take corrective measures to enhance your software quality to offer a better user experience to your users.
  • Not only this, you may go ahead do a lot with this visualization.
  • You have the option to embed this visualization into a webpage or a blog post or share it with any of your users.
  • You may also subscribe to a condition where you get alerts when a certain condition is met or not met.
  • In addition, you may download this view as a PDF document or an Excel sheet or simply save this as a favorite view based on a specific search input, or date per se.
  • Also, using the API link, you may integrate this chart into your app based on the permissions available.

How can this insight be used?

  • All of the above mentioned insights serve as real-time alerts for you to improve your software quality proactively so you can offer a superior user experience to your app/product/solution users.
  • This will ensure that users stick to the platform which, in turn, will open up not only incremental Revenue generation opportunities along with resultant profitability but also unearth insights on user behavior to come up with new solutions or product experiences.

Available Filters

  • By Attribute By Field, Operator and Value
  • By Conditions By Field, Operator and Value
  • Options to Add Attributes and/or Conditions

Standard Filters

  • Context
  • Action
  • Actor
  • Start Date
  • End Date





Updated 24 Jul 2023
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