5min
Client Impact
- This chart depicts the name of the most impacted client due to lack of software quality on account of bugs, errors, defects, latency issues, and user friction points
- In addition, this chart also indicates the total number of issues (exceptions) encountered by the various applications of the client which is the most impacted
- This also shows another metric which shows a percentage change (increase/decrease) in the number of exceptions which are encountered by the applications of the most impacted client in the last 7 days over the previous 7 days
- Higher the number of issues encountered by the applications for any client along with a higher percentage number, lower is the software quality and vice versa