website logo
⌘K
Introduction
Getting Started with Qualetics
Creating your account
Connecting your data
Data Streaming
Data Objects
Example Data Events & Objects
Automatic Data Capture
Custom Event Data
Error Monitoring
SDK Integrations
JavaScript
Angular
React
React-Native
Rest API
Android
Qualetics for WordPress
Analytics
Software Quality Analytics
Features Overview
Insights
Dashboards
Quick Look
Customer Management
User Management
User Groups
Dynamic Home Pages
Docs powered by archbee 
website logo
9min

Subscriptions

Subscriptions feature allows you to setup conditions that you would like the Qualetics platform to monitor and alert when those conditions are met.

For example, if you would like to notified when a user visits the Contact Us page or more specifically, when a user submits a form on the Contact Us page specifically referring to a product, then Subscriptions is the feature that would allow you to do that.

By default, all Subscriptions are active for 7 days once created and will continue to monitor your data during the period and alert when the conditions are met.

Subscription pop-up
Subscription pop-up


How to access Subscriptions?

Go to the Visualize View of any Qualetics Insight by following the steps below

Click on Advanced View
Click on Advanced View

Advanced View
Advanced View


Click on the Subscriptions button (Indicated by a Bell Icon) below the Visualization

A dialog box is displayed which shows a series of fields that can be used to setup conditions for subscriptions.

Subscription screen
Subscription screen


How to setup Subscriptions?

Use the input fields to setup a condition that needs to be monitored. In the following screen, a condition is setup to watch for a specific user.

Subscription condition
Subscription condition


Once the condition is set, clicking on the Subscribe button will save and activate the subscription. The system is now monitoring the subscription defined.

How to view Saved Subscriptions?

To access saved Subscriptions, access the Subscriptions button from top menu under Settings > Subscriptions

Subscriptions - Top Menu
Subscriptions - Top Menu


All the subscriptions created previously will be displayed in the Subscriptions page with the most recent subscription shown at the top as seen below.

Subscriptions List
Subscriptions List


What are the different Subscription statuses?

The following Statuses are applicable for Subscriptions

  • Pending - The subscription is created and no match has been found yet
  • Active - A match for the subscription has been found and the user has been notified. The subscription will remain active for the time specified in the From and To Dates
  • Completed - Satisfied - A match for the subscription has been found and the user has been notified. The subscription is no longer active as it is past the time period specified in the From and To dates.
  • Completed - Not Satisfied - A match for the subscription has not been found. The subscription is no longer active as it is past the time period specified in the From and To dates.

How will users be notified?

When a subscription condition is met, the users will be notified through email. See below for an example email notification about a Subscription alert.

Subscription match alert
Subscription match alert


Clicking on the link in the email will redirect the user directly to the insight on the Portal. Note that, if required a login screen will be presented before accessing the link if the user is not already logged into the Qualetics portal.

Visualize view of the insight with matching data set in Subscription
Visualize view of the insight with matching data set in Subscription


If enabled based on the plan, the Analyze view will display the data matching the Subsciption condition as well.

Analyze view of the insight with matching data set in Subscription
Analyze view of the insight with matching data set in Subscription




Updated 03 Mar 2023
Did this page help you?
Yes
No
UP NEXT
Comments
Docs powered by archbee 
Copyright @ 2022 All Rights Reserved | Qualetics Data Machines Inc.